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Privacy Policy

At Ken Muir we take online security very seriously and are committed to ensuring your privacy is protected. 

When ordering from our site you will be asked to provide us with certain personal information, including details such as your name, shipping and billing addresses, phone number and email address. This personal information is used to process your order and to communicate with you should any query arise.  We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998.

All financial transactions through our on-line garden centre are processed securely via PayPal, giving you the option of payment using your own personal PayPal account, or a credit/debit card of your choice.  Our web-site is hosted on a secure server. Please be advised that no financial details are stored on our servers, neither from website transactions nor those from other methods of transaction communication.

Ken Muir will not pass your e-mail address or telephone number to a third party, other than when requested by our carrier for the purpose of delivery only.  We do occasionally make our mailing list available to other companies whose products we believe may be of interest to you.  When this is done we provide your name and address details only.  If you would prefer not to receive this information please e-mail us a info@kenmuir.co.uk.

If you choose to subscribe to our newsletter we will retain your e-mail address in order to keep you up to date with the latest hints, tips and advice on fruit growing along with any offers.  If at anytime you would prefer not to receive any future communications from us, then you can either use the unsubscribe button at the bottom of the e-mail received or alternatively you can e-mail us at info@kenmuir.co.uk.